Never miss a call again with FoneMax
Phone Answering Service!
Local Receptionists
Our receptionists are friendly and professional, and they are based in Australia. This means that they can give a true representation of your business to your callers.
24/7 Live Call Answering
We operate all day, every day, so we can answer your calls around the clock if you need us to. This is perfect for businesses that have peak demand periods or that need to be available 24/7.
Custom Call Greetings
We can answer your calls with your custom greeting. This ensures that your callers have a seamless experience and that they know exactly who they are calling.
Instant Emails or Texts
After each call, we will send you an email or text message with the caller’s details and their reason for calling. This will help you to keep track of your calls and to respond to your callers in a timely manner.
Heaps of integrations
We can input leads, book appointments, raise support tickets, and more using your preferred software. This means that you can use the same tools that you are already familiar with, and you don’t have to learn a new system.
No Lock-In Contract
We offer a no-lock-in contract, so you can cancel your service at any time. This gives you the flexibility to change your mind if you need to.
FoneMax Phone Answering Features
Phone Messaging Service
Our basic messaging services help businesses capture high value opportunities with 24/7 coverage to ensure your phones are always answered regardless of limited resourcing, public holidays, staff scheduling or call volume peaks.
Benefits include:
- 24 hour support
- Friendly, expert caller assistance from our Brisbane-based team
- Accurate recording of caller details and messages
- Messages can be forwarded to you via email or SMS
- Transparent, web-based reporting
Whatever your situation, FoneMax is here to help!
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Improve your customer service.
A professional phone answering service can provide excellent customer service, even when your staff is unavailable. They can answer questions, take messages, and schedule appointments.
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Periods of peak demand
A phone answering service can help you handle increased call volume during busy periods, such as the holiday season or a product launch. This can free up your staff to focus on other tasks, such as sales and marketing.
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Holiday & leave coverage
A phone answering service can provide coverage for your staff when they are on vacation or sick. This can ensure that your calls are always answered, even when your staff is not available.
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Illness & ad hoc coverage
A phone answering service can provide coverage for your staff when they are unexpectedly ill or unable to come to work. This can help you to avoid lost productivity and customer dissatisfaction.
Fonemax Enquiry
Contact us to find out about our large range of features and how we can help your business.
Fonemax Pricing
Our competitive pricing and plan flexibility allows you to choose a plan that best suits your business.