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Features / Phone Receptionist

Phone Receptionist FoneMax

Keep your business open 24/7 without the stress

Phone receptionist service

We can transfer callers wherever you like, with a cold or warm transfer. We can answer important questions about the business, or we can or take a detailed message. It’s completely up to you.

Professional answering service

Details

Provide basic information

Our team will answer your calls using completely customisable scripts, which allows them to provide basic information to your clients.

Faq

Answer FAQs

We can answer questions about your products and services.

Call transfer

Transfer calls

We can transfer callers to a location of your choosing or take a detailed message. We also provide warm transfers as required.

Document
Caller details

We capture the caller’s name, number, location and other contact details as needed.

Use case

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PHONE RECEPTIONIST

Here’s why our phone receptionist service is good for your customer, as well as for you

A customer who dials your number is hoping for good service and a solution to their problem. When it comes to answering phones, our agents are professionals. We’ll take care of providing an excellent initial experience, so you’ll get the opportunity to show them they were right to call you – you’re the best at what you do. We’ll find out exactly what they want, answer frequently asked questions, provide and gather information, and make sure their call, or their message, connects to the right person in your company. You couldn’t hope for a better start to a long and happy business relationship.

Get your own phone answering service team

We’ll help you connect with your customers 24 hours a day.

Get a Quote