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Features / 1300 Numbers

You need digits? We’ve got numbers.

We provide customisable phone answering services for your business.

Inbound Number Features

Our call routing services can be added to your 1300 number and 1800 number contracts, offering your business a national number your customers can call 24/7.

Call Forwarding

Make sure your incoming leads never go unanswered. Call forwarding is the perfect solution if your business isn’t capturing all of its incoming calls.

Time and day based routing

Time and date routing enables you to automatically route your incoming calls to other locations during your out-of-office hours.

Postcode prompting

Postcode prompting ensures your callers go through to the right office or outlet, even if they’re calling from a completely different suburb or state.

Preset Call Menu & IVR

Let your customers transfer a call via a simple menu selection. When callers select a menu item, it identifies, segments and routes them to the ideal service for their situation.

Business Routing

Automatically direct calls depending on the time. Send callers to one answering point during business hours and another one after hours.

Exchange-Based Routing

Exchange based routing automatically connects your callers with their local store or office, based on the telephone exchange their call came through.

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Expert phone answering services

Not only can we deliver your phone calls to your business, but we can handle them as well. From receiving messages to call nurturing and sales processing, there’s no limit to our capabilities.

Add our phone answering services to any solution and get:

  • Comprehensive 24/7 support
  • Extended resources
  • Increased growth opportunities
Learn more

Get your own phone answering service team

We’ll help you connect with your customers 24 hours a day.

Get a Quote