Your calls are our calling
We offer clients a range of call centre services which includes everything from basic phone answering services, we’ll help you connect with your customers 24/7 every day of the year. To simplify our service offerings, we have divided our call centre services into three broad categories: phone messaging services, receptionist service and phone agent services delivering a fully customisable inbound call service.
However, our expert telecommunication solutionists offer every client and every business a tailored and bespoke solution to your telco needs so please use these categories as a guide only. At FoneMax, we don’t put a limit on what we can deliver or what we can help you achieve and if you’ve been told by another provider that what you need is impossible, we’ll find the best way to make it work.
Explore FoneMax phone answering services
Inbound and call answering services under the one roof
Smooth customer journeys lead to consistent, impressive results. Combine our inbound services and FoneMax call answering capabilities. Enjoy the combined benefits of better, more streamlined operations, and access to key reporting and data insights. Manage your campaigns, call tracking processes and customer journeys with FoneMax. Your callers will never know they weren’t in contact with your business over every step of the journey.
Call performance
Our integrated systems and customer-first philosophy ensure your callers enjoy fast, efficient service during every interaction.We specialise in providing consistent brand messaging and customer experiences. Your callers will receive ‘best in class’ response times based on accurate data. Be ready for us to help you deliver when your customers need you the most.
Premium service solutions
Here’s just a few of the features available in our fully customisable phone answering services:
- Customer service
- Technical support
- Booking appointments
- Data processing
- Surveys
- Emergency support
- Order fulfillment
- Lead generation
- Collections
- Sales – inbound
- Roster integration
Get your own phone answering service team
We’ll help you connect with your customers 24 hours a day.
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